Location/place: KOLKATA
THIS IS ON LINE CHEATING WITH CONSUMERS
DEAR SIR,
WITH REFERENCE TO MY BOOKING BY MAKE MY TRIP IS A BIG MISTAKE.
YOU HAVE WITHDRAWN MONEY FROM MY CREDIT CARD SAYING I HAVE BOOKED TWO TICKETS AT THAT TIME. BUT I SUCCESSFULLY ONLY CONFIRMED ONE TICKET AT THE TIME OF BOOKING. THIS JUST HOW YOU ARE CHEATING PEOPLE .
SAME TICKET FOR SAME DATE SAME TIME ,SAME IP,SAME CREDIT CARD ,HOW IT IS POSSIBLE FOR TWO TICKET FOR SAME DAY OF TRAVELING FOR SAME ONE PERSON.
FIRST FALL I WAS BLUNTLY REFUSED BY YOUR MAIL FORNOT REFUNDING MY MONEY.
AFTER RECEIVING YOUR MAIL I REQUESTED YOU TO SORTOUT THIS PROBLEM
WHICH WAS ASSURED BY YOUR MR GAUTAM THAT THEY WILL HAVE A TALK WITH INDIGO FOR NO SHOW AND ARRANGE REFUND , I WAS SURPRISED TO SEE FOR THE TICK I NEVER BOOKED TWICE I AM BEING DRAGGED FOR NO REASON . AND NOW YOU HAVE SWALLOWED ALL THE BALANCE AMOUNT BY ASYING SERVICE CHARGES ETC IF I DO NOT RECEIVE MY MONEY.AND NOW I AM BEING FORCED TO TAKE LEGAL ACTION AGAINST YOUR COMPANY, AND ALSO FOR MENTAL HARRESSMENT. AND ALSO IF REQUIRED I WILL GO TO MEDIA .
REGARDS
UMESH GROVER
9831117823
[email protected]
—– Forwarded Message —–
From: MakeMyTrip
To: [email protected]
Sent: Tuesday, July 17, 2012 11:23 PM
Subject: Refund Confirmation
Refund & Credit Note
Credit Note Number – NF220114261
Cancellation Number – IN1207R0053870
Dear umesh grover,
Thank you for choosing MakeMyTrip.com for your travel needs.
With reference to your Booking ID NF2202820114261, kindly find the details of your refund given below:
Date of Refund: 17/07/2012
RRN (Refund Reference Number): 220003270752
Refund Amount: Rs. 579
The refund should reflect in your bank or credit card account in the next 7 working days depending on your bank’s processing cycle. If the refund amount does not reflect in your account, kindly follow up with your bank.
Please note, if you have availed any discount, e-coupon, cash back or any other promotional offer, the value of the same has been adjusted against your final refund amount.
We look forward to assisting you again!
Team MakeMyTrip.com
Flight Details Base Fare Service Fees and Surcharges Amount
Indigo 6E 318 – Kolkata (CCU) to Mumbai (BOM)
Travel Date – Sun, 01 July 12, 05:55 hrs
Indigo 6E 325 – Mumbai (BOM) to Kolkata (CCU)
Travel Date – Mon, 02 July 12, 19:55 hrs
Umesh Grover Rs. 1,928 Rs. 7,334 Rs. 9,262
(Cancellation charges) – Rs. 8,683
Total Cancellation Amount – Rs. 8,683
Refund Amount Rs. 579
Refund Amount (In words)FIVE HUNDRED SEVENTY NINE ONLY(INR)
* Travel insurance, if purchased, is non refundable.
* If you have availed any discount, e-coupon, cash back or any other promotional offer while making your booking, the same has been adjusted against your final refund amount.
MakeMyTrip Customer Support
MakeMyTrip India Pvt. Ltd.
Tower A, SP Infocity
243, Udyog Vihar, Phase 1
Gurgaon – 122016
Haryana, India
[email protected]
https://support.makemytrip.com
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NF2202820114261.RefundMail.pdf
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