deduction of balance without any reason

Comments

2 responses to “deduction of balance without any reason”

1. 

   Tata Docomo

   July 8, 2013

   Dear customer,

   We have received your complaint and we will ensure it is resolved soon.

   Thanks and Regards,
   Customer Care
   Tata DOCOMO.
2. 

   Tata Docomo

   July 15, 2013

   “””Dear Customer,

   We tried to speak to you personally on your alternate number to understand your concerns regarding balance deduction however, we were unable to contact you, since your call was switch off.

   We would like to inform you that Rs. 19.78 has been credited to your account vide docket number ABAL128003980 on 12-JUL-2013 02:49 PM and we request you to kindly dial 155223(tollfree) to deactivate all unwanted VAS from your number to stop balance deduction.

   Further, we request you to kindly send a mail to [email protected] for any assistance.

   Thanks and Regards,
   Customer care,
   Tata Docomo.

   “”
   “