Deduction of balance

Location/place: Balotra (Rajasthan)

Name of company/service: Airtel India

Hello sir

My name is Bharat Meghnani.I have been the customer of Airtel India from last 7 years.
On 15th July 2012 i activated 3g service on my number-9001800159 and i recieved a message
that 3g service will be activated on my number within four hours but before activation of
3g service my balance got deducte and i came to know that the 3g service is still not
active on my number.
When i called up to the customer care and registerd my complaint whose number is [CWRCH-30715665758]
as told by Mr.Abhay Drivedi[Senior Executive].He said that the balance has been deducted because of
the usage of internet 3g service but the service was still not active on my number and moreover that
i did not used internet in between those four hours and Airtel India deducted my balance of Rs 200.
Hence i request you to look into the matter and do the needfu,waiting for your action.

Thank you