Deduction of balance

Location/place: Mumbai

Name of company/service: Tata Docomo

There was an deduction of balance due to GPRS data usage from my account of prepaid number 9029513900. When I asked details like the websites used by me, company executive told me that they would charge Rs. 25/- for the details to be provided. I need to know, if this charge is allowed or not.
If not, I need to register a complaint against it.


Comments

One response to “Deduction of balance”

  1. Tata DOCOMO Avatar
    Tata DOCOMO

    Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

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