deduction of balance

&lt;p&gt;&lt;b&gt;Location/place&lt;/b&gt;: Gorakhpur &lt;/p&gt;<p><b>Name of company/service</b>: Airtel prepaid </p>Sir my number is 9005644500. My balance is deducted Rs.17.00 by airtel wrongly. i have not used any services from airtel. Airtel has charged wrong balance from me.
this is normal for airtel to deduct the balance, and if i call to customer care of airtel then they not raise any complaint for this and simply says that ” sir you are using this or that service or you have activated a new service so your balance deducted.” they not refund the balance. please look into the matter and act soon as possible. Thanks


Comments

2 responses to “deduction of balance”

  1. Namaste Ravi,

    This is to inform you that your concern listed on 25 Feb. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected].

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste Ravi,

    We would like to inform you that your concern listed 25 Feb. 2013, has been resolved. Should you have any queries please contact airtel customer service at [email protected].

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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