deduction from mobile balance

Location/place: ahmednagar

Name of company/service: uninor

From last one month I am facing problem with my prepaid connection of uninor whenever i reacharge with any amount they will deduct amount from my balance and send the msg that you have succesfully activated the club 100, or video liberary pack and when i make a complaint regarding that to the costumer care they saying that you have activated the pack through web. but the fact is that at that time i was not using net on my mobile. please help to resolve my problem, the amount is less but I think that like me many peoples were suffering with the same problems.


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