Location/place: pune
Name of company/service: Tata Docomo
Hi I have been deducted a value service pack by tata Docomo amount Rs. 99/- stating it is a value pack which has been activated. I came to knw about it once I got up from sleep at early morning 2:20 am. I called customer service for the same.3 times all the time was informed it can not be refunded and been disconnected by the advisors by giving a closing. They don’t knw how to talk English either Hindi and been very rude. Please help me I m not bothered about this refund but expect some change in their system as this is the second time where I m facing this issue. Earlier once I literally had to fight over the phone to get partial refund. For any information please E-mail me at [email protected]
Regards
Santosh Dakua
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