deduct my balance

Location/place: India

Name of company/service: tata docomo

tata docomo is a fraud company cheats me with Rs.109.85 without use any service or call because of my mobile is switches off at the time of deduct balance on 06-06-2013 time 06:31 p.m. . please solve my problem with refund my balance. and company customer care talk with customer in vulgur way, then i changed my service soon with the help of MNP.


Comments

2 responses to “deduct my balance”

  1. Tata DOCOMO Avatar
    Tata DOCOMO

    Dear Mr.Ahmad,

    Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link – http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html (operating from 8 am to 12 midnight) to get your query resolved through a Live Chat with our Customer Care executive.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  2. Tata DOCOMO Avatar
    Tata DOCOMO

    Dear Mr.Ahmad,

    Since we have not received any details from your end we assume that your issue has been resolved. In future should you require any assistance we request You to call Tata DOCOMO helpline on 1860-266-5555 or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html (operating from 8 am to 12 midnight.) Alternatively you can also mail us your concern to [email protected].

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

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