Dear Sir/Mam,
I bought a mobile worth rs 9500 rs from my ICICI debit card no 5344240816001198 from YO MOBILE SHOPEE 181/1, Vishal Market Four Story, Tagore Garden Extension, New Delhi NCR 110018 on 9th Nov 2016 at 1.41 pm and swiped my debit card by MSWIPE card swiping machine and my transaction was failed initially and I got error code 05 through sms but my account was debited by 9500 rs and again after some time I swiped my credit card and paid the same amount which was successful but I am still waiting from last approx 4 months for my 9500 Rs which is not still credited in to my ICICIC bank account nor the merchant account from which I did the card payment using MSWIPE machine.
*FAILED TX* ALOK UPADHYAY / a CARD SALE tx on your MASTERCARD card xx1198 for INR 9500.00 on 11/11/16 at YO MOBILE SHOPEE, Delhi NCR 110018, has FAILED- error code 05-do not honor. You will NOT be charged for this tx.
This is the message I got at the time of transaction but till date I did not get my 9500 rs though I and YO Mobile Shoppe merchant Mr. Angad Luthara personally contacted no of times by phone and by emails to MSWIPE but they did not help us in this case.
Now I request to the consumer court that please help me in returning my money back ASAP and fine this company by minimum 200000 rs for mental harassment which I am facing from last 4 months. I have sufficient proof against this company and will provide this whenever demanded by court.
I also believe that so many people might be also cheated like me in the same manner so I appeal to the Honourable Consumer Court to take serious action against this company so that no one can suffer in future .
Alok Upadhyay
Homes and Heights Consutants
8447740835, 9555470333
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