Deactivation of Prepaid No

Location/place: Durgapur

Name of company/service: Vodafone

Sir/Madam,

I, Vivek Kumar Agarwal having Vodafone Prepaid Connection mobile no 9332011260 and submitted the necessary documents with Passport size photograph three times in the Vodafone Store and they console me that your no get activated with in 3 hours but after two or three days when I inquire about my no is Customer Care they says that visit nearest Vodafone store and after visiting there they say that you have to again submit the documents. This is happening since last 12 days.

Now today when I call Customer Care again they are saying I have to go to store to submit the documents cause Vodafone store didn’t place the STAMP on the documents. I am asking you that Is this my fault that Store didn’t put any Stamp in the documents. And why I bear this fault done by the store people. I visited store 5 times in last 10 days which is 15 KM from my place.

I am having the problem due to your store people which are inexperienced and having lack of knowledge to suggest peoples coming to your store. They are total useless and never cooperate with their customers and provide wrong information and guidance and never intimate people about their problems.

My Mobile no is not working since last 12 days as this is my official mobile no I am facing several problems.

Kindly activate my no or help me in porting to other company or I have to go for the alternative.

Regards

Vivek Agarwal
9332011260
Durgapur
West Bengal