Location/place: Mumbai
Name of company/service: Datawind solutions (ubislate.com)
I have ordered UBISlate 7C(Edge) Tab through
ubislate.com(Datawind Innovations Pvt. Ltd.) website
by paying full payment by credit card on 19th June
2013. For the same i have got confirmation message
along with ‘Order ID: PMF10492EC9’. And the product
was supposed to be delivered to my address with in 72
hrs. The courier service from which the courier was
sent by is Blue Dart (well known and reputed courier
service). I have tracked my courier and it came till
Dombivali, Mumbai on 24 June 2013 and returned to
merchant on 25th June 2013. when i called Bluedart
they told me that it was returned to merchant because
they do not have service at the address which i have
mentioned to deliver. Are they not aware that service
is not there at the given location during booking? Is
this what well known courier company supposed to do?
lets leave about that.
The merchant who received that courier back
should be supposed to update me on the same and
should also update the same in database and should
try to send it through another courier service or ask
me to collect from the nearest outlet or nearest
courier desk. They did not do any of these.
The contact numbers mentioned in the UBIslate
website is not valid. The email address mentioned is
also not working (all the emails are bouncing back).
There is no other alternate contact number. Tried
many emails but no one responds. Is this company
fraud? By all these i feel it is fraud.
Below are the contact numbers which i got from
website
0183-2708500
0183-2581330
Below are the email ID’s to which i have emailed
[email protected]
[email protected]
[email protected]
[email protected]
Through this consumer forum i seek help and refund of
money or delivery of my order.
Below are the complete details of my transanction
Online Transaction through Credit Card
Order ID: PMF10492EC9
Approval Code(got it from my credit card bank):
055228
Please contact me for any clarification.
Harish
09004633688
[email protected]
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