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Customer harassment

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AdminPost
in ,

Location/place: Bhubaneswar

Name of company/service: Star CJ Alive

26th june online booking on Star CJ Alive & 4th july received the product and found damage and immediately registered a complaint (Complain#9040571855) against it and wanted my cash back. Then call from star cj against my complain on 9th july and mentioned to collect the defective product within 5 to 6 working days. But till now the product is not collect and after several callings floor Supervisor Mr.Azad of Star Cj said on 28th july that there is no courier facility for collecting the defective product and we returned it by our own arrangement.

Comments

One response to “Customer harassment”

  1. Star CJ Alive Avatar
    Star CJ Alive

    Dear Sir,

    We apologize for the inconvenience. Your case is being reviewed by our Service Quality team. Kindly e-mail the following details to [email protected] so our customer care can contact you, to resolve your issue at the earliest:
    1.Order no.
    2.Contact number
    3.Address

    Kind Regards,
    Star CJ Team

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