Location/place: Delhi
Name of company/service: Tata Indicom
I am writing in this forum, because TATA INDICOM Customer’s complaint link very comfortably does not accept the complaints. I needed to deactivate a prepaid plan for my number because TATA INDICOM suddenly decided to increase the daily as well as call tariffs. When I spoke to the customer care person and requested him for deactivating this plan, the call was instantly disconnected. And after that for 3 consecutive days the customer care number has only one message that “all the customer care representatives are busy now” and the call is then disconnected by them. I tried registering on to “My account” online, which again gave me a system error and does not allow me to create and account. And to top it all, when I try to register an online complaint on their web page, they ask you to Login to register your complaint, without an account you cannot even register a complaint.
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