customer care late delivery of shipment

My order from flipkart is 10 days late and these people dont even have the courtesy to inform or update. They dont even answer calls, i have to listen to instrumental music for time as much as they please ON MY BALANCE. this is the worst service ever. i cant get the logistics number, i cant get flipkart customer care to talk to me, i dont know where my order is- I cannot help myself. Even government agencies dont do that. focus on customer care and delivery.


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