CREDIT CARD CANCELLED BUT BILLS STILL COMING

HI,

I HAD A CREDIT CARD FROM STAN-CHART WHICH I CANCELLED AROUND 2 YEARS BACK. HOWEVER, RECENTLY, I GOT A STATEMENT WITH AN OUTSTANDING OF RS. 45,000. UPON SUCH RECEIPT I CONTACTED THEM AND THEY SAID THAT THIS MUST BE A SYSTEM ERROR AS MY CARD WAS CANCELLED EVEN IN THE SYSTEM. ALTHOUGH I EXPLAINED TO ONE PERSON, I HAVE GOT ATLEAST 50 CALLS SINCE INSISTING THAT I CLEAR THE OUTSTANDING. I DONT KNOW WHAT TO DO AS I HAVE STOPPED ANSWERING MY PHONE BECAUSE OF THEM. THEY HAVE NO IDEA ABOUT THE CASE BUT ONLY CALL AND HARASS ME. PLEASE HELP.

I WAS ASSURED THAT THIS WOULD BE FIXED BY THEM, BUT ITS BEEN ALMOST TWO MONTHS NOW.


Comments

One response to “CREDIT CARD CANCELLED BUT BILLS STILL COMING”

  1. Standard Chartered Avatar
    Standard Chartered

    Dear Customer,

    Please submit your details here http://on.sc.com/eTicket and we will arrange a call back for you. Alternatively you can call us at our numbers given here – http://on.sc.com/contact-us

    Thanks and Regards,
    Standard Chartered

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