Location/place: visakhapatnam
Name of company/service: HDFC bank
I am having account in HDFC, Ahmedabad No-02991050042079 with credit card-xxxxxxxxxxxx4478.
In may month during accessing netbanking, I found that there is no statement against my credit card. Then I enquired HDFC Customer care. Their representative told me that my card is upgraded to Titanium and sent to my residence B44, Rajshree tower, satellite, Ahmedabad, which was returned back as I am now shifted to Visakhapatnam.
HDFC representative told me to send hard, signed copy of address change request with card no., new address and new mobile number. I sent document in June month through courier, acceptance of which was confirmed by HDFC representative within 4 days then.
Till today, new address and mobile number is not updated. Also not receive upgraded card.
Today, when contacted customer care, Ahmedabad: HDFC representative told me again to send again address change request document.
you are kindly requested to do the needful and help me.
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