COSTUMER CARE CENTER NOT SENDING TECHNICIAN

Location/place: GUNTUR

Name of company/service: VOLTAS AIR CONDITIONER

RESPECTED SIR,MY NAME IS B.V.S.APPAJI.I PURCHASED VOLTAS VERTIS PLUS 1.5 TON A/C ON 03/10/2011.THE COMPANY ASSURED ME TO GIVE SERVICE WHENEVER REQUIRED.I PURCHASED THIS UNIT FROM AUTHORIZED DEALER VASAVI AGENCIES RAJAGARI THOTA SAMBASIVARAO PET GUNTUR 522001.CONTACT NUMBER 9848476713.THIS A/C PURCHASED BY ME FOR MY OLD MOTHER.IT IS NOT WORKING IN THIS HOT SUMMER.I GAVE COMPLAINT TO CUSTOMER CARE ON 14/05/2013 AND THE COMPLAINT NUMBER IS 13MY1403566 THEY ARE NOT SENDING TECHNICIANS TILL TEN DAYS PLEASE GIVE ME SUGGESTION TO GET JUSTICE


Comments

2 responses to “COSTUMER CARE CENTER NOT SENDING TECHNICIAN”

  1. Voltas Allweather Avatar
    Voltas Allweather

    Dear Mr. B.V.S.APPAJI ,

    Sorry for the inconvenience. This is to inform you that your concern listed 24 May 2013 has been noted and we are working on it. We would like to get in touch with you for gathering more details. Please share your contact details and complaint description with us at [email protected] and mention your complaint number (223049) in the subject line.
    Thanks for your co-operation.

    Regards,
    Voltas Customer Care

  2. Voltas Allweather Avatar
    Voltas Allweather

    Dear Mr. B.V.S.APPAJI ,

    Further intimation on your concerns highlighted earlier is awaited from you; please let us know if we can be of any further assistance.

    Regards,
    Voltas Customer Care

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