Cooling Problem in A.C.

Location/place: new delhi

Name of company/service: samsung /reliance

Dear Sir, its very regreat ful to inform you about the matter, i Purchased a A.C.of 1.5 ton of SAMSUNG Company from Reliance mart Faridabad from crown interior mall.
the detail of A.C. is given below.

sale order no.0056519550

date of Purchase- 29/4/12
date of Delivery-30/4/12

Model No. AS183BPEN 3star

now i want to share about the feature and specifications of A.C., it is clearly mention on this it will work without stabilizer from 135-290 voltage, but from the next day after the instalation its creating problem and working as a blower,

i spend 32990.00 for AC and 1472.51 as instalation charges after spnding appoximate 35000 me and my family facing problems in this peak summer.

after complaining in reliance and samsung till date 5 times engineers has vigited my home and asking that voltage fluctuation is there and it is 160-180 voltage , and in this case u have to install astabilizer.

nw my question is this, i spend 35000 for a particular model which is stabiliser free then why reliance and samsung representatives now asking me for a stabiliser.

when i was purchasing AC, reliance sales persone speciaaly asked me sir take this model this is stabilizer free and it will work without stabilizer and there is no need for stabilizer.

i m feeling reliance and samsung both misguided me as a consumer by making false statement ki this will work properly in 135-290 voltage.

if it is not working in the given specification then why samsung company giving false statement and labling on theier product.

kindly take some displinary action on the same.

Regards

Pramod Shivhare