Consignment in damaged condition to US

Location/place: India

Name of company/service: DTDC Aundh Pune

I have received 3 boxes on Wednesday 13th June and 1 box on Thursday 14th June. These were sent by Mr. Santosh Kelshikar from Pune through DTDC.(international invoice: N93864472). These have reached my U.S address through UPS.
All the boxes I received were in damaged condition. After checking with the packing list, few items are found to be missing and some are damaged and broken beyond repair. The packing of the boxes was in a torn condition at the time of delivery and one box was even delivered opened. Inside the boxes there was no packaging material to protect the items. All the items were in a mess with some eatables opened and spilled inside the box.
Below are the tracking number and list of items misplaced and damaged per box:
1. Tracking number: 1Z 6Y0 652 03 4032 6768
Damaged items: Glass plates- 2 nos. of value Rs. 4000 ( approx 80$)
Pan cover- 1 nos. of value Rs. 500 (10$ )

2. Tracking number: 1Z 6Y0 652 0340 84 6376
Damaged items: Glass bowl- 1 nos. of value Rs. 500 (10$)
Small glass bowls- 3 nos. of value Rs. 300 (6$)
Missing items: Glass bowl- 1 nos. of value Rs. 500 (10$)

3. Tracking number: 1Z 6Y0 652 0342 72 1318
Missing items: Masala box set- 1 nos. of value Rs. 1000 (20$)
Shredder box- 1 nos. of value Rs. 500 (10$)
Crusher (mortar) 1 nos of value Rs. 2000 (40$)

4. Tracking number : 1Z 6Y0 652 0341 24 6558
Damaged items: Idli set- 1 nos of value Rs. 2500 (50$)
Glass plate- 1 nos of value Rs. 1500 (30$)
Missing items: Earrings- 8 nos. of value Rs. 2000. (40$)
Masala powder boxes-2 nos of value Rs. 200

Below are some pictures of how the boxes were when they arrived and the damaged items.

Rohan Kelshikar
Shriya Kelshikar


Comments

2 responses to “Consignment in damaged condition to US”

  1. Santosh Kelshikar Avatar
    Santosh Kelshikar

    mobile +919765491412.
    DTDC Aundh Pune contact details. Mr. Nitin email [email protected] mobile +919823042773

  2. Santosh Kelshikar Avatar
    Santosh Kelshikar

    We want consumer forum to help us settle our dues of rs. 15000/-( US $ 300.)

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