Connectivity issue on Tikona

Oct 27, 2012

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Location/place: Gurgaon

Name of company/service: Tikona

Tikona User ID: 1106176159

I am a subscriber of Tikona wireless broadband from April 2012. In the mid of July I faced the connectivity issue. After complaining a lot of times and registered a disconnection request on 1-Sep-2012, the issue got solved but the disconnection request is still in progress. After one month, the same issue started again from 20th Oct 2012. I registered a complaint on 22-Oct-2012. Till date(27-Oct-2012) they have taken no action. On 26-Oct-2012, I have mailed regarding this issue to [email protected], till now no response. On calling their tool-free number, I was informed every time that the complaint is in progress and will got resolved within 24hrs.

This is the worst ISP in India I ever seen.

Comments

3 responses to “Connectivity issue on Tikona”

Tikona Services

October 29, 2012

Hi,
We have made a note of your concern. We shall look into it and revert in maximum 48 hours.

Email Us:– [email protected]

Regards
Tikona Services
Tikona Services

November 20, 2012

Dear Mr. Rath,

Thank you for bringing this to our notice.

As per our conversation with you on 16th November 2012, the technical issue has been resolved and currently you are able to use the service.

Please feel free to contact us on 1-800 209 4276 to provide us any feedback regarding our service our Customer Care associate will be glad to assist you”

Regards,
Tikona Services.
Tikona Services

December 26, 2012

“Dear Mr. Rath,

Thank you for bringing this to our notice.

As per our conversation with you on 16th November 2012, the technical issue has been resolved and currently you are able to use the service.

Please feel free to contact us on 1-800 209 4276 to provide us any feedback regarding our service our Customer Care associate will be glad to assist you””

Regards,
Tikona Services.
“

Connectivity issue on Tikona

Comments

3 responses to “Connectivity issue on Tikona”

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