Complaint not replied

Sir, I have lodged a recharge complaint with Airtel on 06 May 16 but after 15 odd days no reply given by them I firstly lodged my complaint with airtel customer care then applette authority but after listening my fault they drop my call


Comments

2 responses to “Complaint not replied”

  1. Dear Customer,

    This is with reference to your post dated 21 May 2016.

    We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

    Look forward to receiving the required details at [email protected]

    Regards,
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

  2. Dear Customer,

    This is with reference to your post dated 21 May 2016.
    We were waiting to receive your contact details to enable us to address your concern.
    Since we have not heard back from you, we trust your issue has been resolved.
    If you require further information / assistance, please write to us at [email protected]
    Regards
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [email protected]
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

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