Complaint against ‘manali honeymoon tours’

I booked manali tickets for me and my to be wife of June 2014 and that cost me Rs22500 inclusive all.I submitted Rs9000 in advance to the person named Umesh who is the COO of this company.

Due to some reason,i cancelled the tickets.For which he refunded Rs3100/- and deucted Rs5900/-.

Additionally he assured to adjust Rs5900-Rs1000(Cancellation charge if retake)= Rs4900/- if i retake the package till June2015..

After 2 months I called him to book for november-2014 but now his statement changed.

1. He is deducting Rs1900 instead of 1000 as cancellation charge
2. He is demanding the offseason package Nov-2014 of Rs20000(mention on site is Rs.19000 for couple) whereas the same has been offered to me in onseason_June-2014 of
Rs22500(mention on site is Rs.23000 for couple)……..Should be 18500/- for offseason
2.1. When Rs20000/- in Offseason( Includes flower decoration and candle light dinner) and Rs22500/- in Onseason( Includes flower decoration and candle light dinner)…….. So 18500/- should also include (flower decoration and candle light dinner)

Below are the details of the ‘manali honeymoon tours’:-

Umesh Kant
(Chief Operational Officer)
09235664884 , 09307272072
Monsoon Trips Pvt. Ltd.
www.manalihoneymoontours.com


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