Complaint against ebay and iberry

Comments

4 responses to “Complaint against ebay and iberry”

1. 

   Alok Trivedi

   July 21, 2014

   I too facing the same problem with ebay and iberry. i have given my phone to the service center on 4th of june and since then they have not returned my phone. Their customer care says that they will update in 2-3 working days and this is going on from last 1 month.
   Now i’m planning to file an FIR against ebay and iberry.
2. 

   eBay India

   July 21, 2014

   Dear Nadeem,

   We have taken a note of your details and will get back to you with a resolution at the earliest.

   Team
   eBay India.
3. 

   Amul Kamdar

   October 13, 2014

   Beware of fraud and cheater and cheap company will take-up your money and phone will never respond. If you want to waste your time money and energy then and then buy this company phone
   Date of Purchase on 7th Feb 2013
   This is second time phone is with company with the same time and same level of response look at to the level of response from company

   What responsible company is??? After 3 4 on 11.10.2014 and today 13.10.2014 calls to company there is response that they don’t know where my phone is??? It will take time to trace where my phone is ?? so what was the answer give meant for just to fool customer.. ??
   No justification. No Answer. No solution till today..

   Check out communication what a bagus response from the company
   Mon, Sep 1 2014 5:25am
   Dear sir

   I have aproched to service center for this problem.
   They have taken my request for new camera
   Service center ref no. RVSRN1407DVE00432 last month

   Science there is no response from service center. It is more then one month without any solution and any proper answer pl look it this matter to solve this problem

   Mon, Sep 1 2014 2:26pm – staff
   Dear amul kamdar,

   As per the update from the concerned team and as per your work order number, your product is pending in your local service center due to the required spare parts and we will keep you updated on the same.

   Best Regards,
   iberry India
   Customer Support
   Mon, Sep 1 2014 5:09pm
   what as ridicules answer

   pending due to required spare parts ?? that to after one month ???

   when can i expect problem to be resolve after 2 month or 3 months ???
   Wed, Sep 3 2014 3:44am
   No Meaning but still Reminder – 1
   Wed, Sep 3 2014 6:47am – staff
   Dear amul kamdar,

   As discussed over the phone, your product is pending in your local service center due to the required spare parts and we will keep you updated on the same.

   Best Regards,
   iberry India
   Customer Support
   Wed, Sep 3 2014 6:46am
   What do u mean by high priority ??? after more then month and that too not sure..

   keep it up
   Tue, Sep 9 2014 12:17pm
   This you high priority… No response till now. Grate job
   Wed, Sep 10 2014 2:25pm – staff
   Dear amul kamdar,

   As per the update from the concerned team, your product is pending in your local service center due to the required spare parts and we will update you the further status within 10 working days.

   Best Regards,
   iberry India
   Customer Support
   Wed, Oct 8 2014 4:44am
   With reference to this complain service center issued be another complain no and said the product will go to service center Ref..RVSRN1409DVE00217 that on 15-09-2014 it is all most 20days so it is all most 2 months and i have no update what should i do??
   Sat, Oct 11 2014 5:19am – staff
   Dear amul kamdar,

   As mentioned previously, your product is pending in your local service center due to the required spare parts and we will update you the further status within 10 working days.

   Best Regards,
   iberry India
   Customer Support
   Mon, Oct 13 2014 4:39am
   What a Ridiculous answer after 2.5 months there is nothing update. for half the time from date of purchase phone is with company without any update given to me… what a grate company ..
4. 

   Jagdish padia

   March 30, 2018

   Still now my compliant is not solved. I hope u understand my problem