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Complaint Against the Non Cooperation & Negligent behaviour of North Delhi Power Limited
Location/place: New Delhi
Name of company/service: Grand Carriers Pvt, Ltd.
This is to bring to you kind notice that we are the tenant of Mr. Dinesh Garg Khasra No. 29/3/2 Ground Floor, G.T. Karnal Road, Behind Shiv Shakti Dharam Kanta, Village Nangli Poona, Delhi – 110036, CA /CRN No. 060006512598.
We had deposited a cheque of Rupees Four Thousand and Seventy with Cheque No. 146719, Allahabad Bank, Lajpat Nagar, New Delhi dated 2nd May’2012 against our bill payment for the period of 20 Feb’12 – 7th April’12 on 2nd May’2012.
Our electricity was disconnected on 25th May’2012 causing loss of business & mental harassment. After repeated visits and reminder request, we were informed the reason from your department as “the incomplete payment of Rupees Fourteen Hundred and Seventy received”.
Since we had issued the cheque of complete payment and the same was debited from our account, therefore we requested for the copy of cheque deposited from our bank.
To our surprise there were two CA No. numbers mentioned on our cheque, one of ours and second of someone unknown. Also the editing of the amount for both the accounts was done behind the cheque. (Copy attached for your reference)
The connection was resumed after 5 days and also we had to make edited amount of Rupees Fourteen Hundred and seventy once again which we had already done in the previous cheque. We would request you to please look into the matter and refund the excess amount received with NDPL. Also we recommend a strict action against the division handling the same.
Thanks & Regards