Complaint against red bus

I have booked Atmaram Travels A/c sleeper (2+1) through red bus on November 8th 2019 for journey from Mumbai to Goa and the Tyre of the bus was blasted in mid way . I could not reach my destination on time.Got delayed for 8 hours and a/c was not working.Tired to contact many times on various helpline but not reachable. Hence I need refund of RS 1995/- for the same as early as possible. My booking details :. PNR no – TS191108162237560060RKVC/488088/Atmaram Travels -014. Ticket no – TNC492980037 Seat no -GL. Reporting Time -21.30. Departure Time – 21.45. Dropping point – 14.00 Bus no – AR.01.J.6424