Complaint against Kingfisher and MakeMyTrip for no refund after flight cancellation

Hi,
My email id is [email protected]
On 17 sept 2012, I booked Kingfisher flight IT-205 from New Delhi to Bangalore for 24 feb 2013 through makemytrip.com.
MakeMyTrip Booking ID – NF2201421900317.
Later i was informed that the flight is cancelled due to kingfisher not operating the flight.
I was told that i will be refunded the full ticket fare as the flight was cancelled.
I kept following up with makemytrip to process my refund .
But i have not received the refund yet even after more than 1 year now.
I am not going to leave this matter.
I do not care what is problem with Kingfisher or Vijay Mallya.
I want my money back with interest.
Total loss is Rs 3799 + applicable interest.
Please help me in this regard.


Comments

3 responses to “Complaint against Kingfisher and MakeMyTrip for no refund after flight cancellation”

  1. Dear Mr Motwani,

    We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

    We are getting the case facts checked and will connect with an update shortly.

    Assuring you best of our services.

    Regards,
    Team-MakeMyTrip Care

  2. Dear Mr Motwani,

    As discussed, we would request you to please reply on the email which we have sent you with voucher details. We would need your go a head on that, in order to issue your flight vouchers. We hope that your complaint was resolved up to your satisfaction.

    We thank you fro contacting us.

  3. MakemyTrip Avatar
    MakemyTrip

    Dear Girish Motwani ,

    This case has been taken care of by our call center team. Flight vouchers against the refund amount have been offered to the guest and we are waiting for his go a head. We have had a word with the guest and he will do the needful at his end by today.

    Assuring you best of our services.

    Team-MakeMyTrip Care

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