Complaint Against HDFC Bank Loan Department

Location/place: New Delhi

Dear Sir / Mam,

My name is Daaman Rai residing at C-64 First Floor New Multan Nagar Delhi-110056. My father had expired on 1st December 2011. He owned a car Honda City. It was financed from HDFC Bank Ltd. After he expired, we sold our jewellery to re pay my father’s debt as a moral responsibility. While paying the remaining amount of loan, we were asked to submit the following documents:

Notarized copy of death certificate of Shri Vipin Rai,
Notarized copy of certificate issued by the relevant authority detailing the surviving family members of the deceased,
Proof of Photo-ID in your name
Original RC Book and Insurance Certificate of the vehicle.

We submitted the remaining amount along with the above mentioned documents. We were issued Loan Closure Certificate.

We are consistently asking for the Form No 35 which is required for removoal of Hy-pothication from the vehicle RC.

After taking the money, the bank asks to present succession certificate which was not been told to us while making the payment. Succession Certificate would cost us another Rs. 50,000/- which our family cannot bear due to adverse financial condition at our home as our father who was the only earning member in our family has expired recently.

The bank is harassing us and not issuing Form 35.

You are kindly requested to take actions against them and help us taking our right from them.

Thank You
Daaman Rai
+91-9810111501