Complaint against Bharti Airtel Ltd

Location/place: Delhi NCR

Name of company/service: Bharti Airtel Ltd

We are AASMA REALTY SOLUTIONS ,, our company is a customer of Bharti Airtel ltd,
we are having corporate mobile connections of airtel,,
but now a days airtel is troubling me a lot, i am making regular payments but they are not updating it to their database and making regular calls to me for the recovery of payment that i have already made,,
please provide me with the a help to sort out this matter, as i am not getting any help from Airtel

I have also requested for the company name change before three months but i didn’t got my request solved,,,

i have requested for the disconnection of 2 nos. , for which now also i am receiving bills,,

nobody is helping me from airtel customer care department,,, all my efforts are going in vein,, i am trying to contact airtel customer care for three months but they are not giving me the solution, instead they take time to resolve my query, of 48 hours-72 hours after every 4-5 days,, and doing like this three months are paased out.

please help me.


Comments

2 responses to “Complaint against Bharti Airtel Ltd”

  1. Namaste Ms. Verma,

    This is to inform you that your concern listed on 04 March. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [email protected]

    We assure you that we are committed to resolving the issue to your satisfaction

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste Ms. Verma,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [email protected].

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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