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COMPLAIND ABOUT CUSTOMERCARE OFFICER NAGPAL AND REFUND MY BALACE OF RS 8

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by

AdminPost
in ,

Location/place: District Bahraich-Risia bazaar

Name of company/service: Tata Docomo

Dear Sir,
i am using tata docomo prepaid sim from 8 months and become a valuable customer….but sir ever 3rd day my balance around 8,25 cut…withou any vas service…

yesterday evening around 8:15pm i talk to docomo number approx 14 min 9 sec and my balance of Rs 8.80 is cut…

inspite on my number there is tariff of Rs 123 local on net free….so the charge cut would be Rs 1.50 …when i talk to customercare today morning he says that i will not refund u balance..so I SAID TO TRANSFER A CALL TO SENIOR THEN HE SAYS I WILL NOT TRANSFER AND TALK IN A LOUD VOICE AND USING BAD WORDS…HIS NAME IS NAGPAL AND I TALK TODAY MORNING AT 10:10 AM……

PLZZ TAKE A SERIOUS ACTION REGARDING NAGPAL AND REFUND MY BALANCE OF 8 RS….

THANKING YOU
ARAJ AGARWAL

Comments

One response to “COMPLAIND ABOUT CUSTOMERCARE OFFICER NAGPAL AND REFUND MY BALACE OF RS 8”

  1. Tata DOCOMO Avatar
    Tata DOCOMO

    Dear Customer,

    Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link – http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

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