Complain Regarding Rejection of Application for Mobile Number Portability (MNP) by Aircel

Location/place: Kolkata, West Bengal

Name of company/service: Aircel

RESPECTED SIR,

SORRY to Disturb You from Your Extrenely Busy Schedule. I would Like to Draw Your Attention to my problem which I’m facing in Kolkata created by Aircel (One of the Cellular Service Provider in Kolkata Circle).

Sir, My Cell No :+91 80132 86181 has been in Operation since Sep 2009 according to Aircel Records. I’m always been a Prepaid user, The Service Provider has Tremendousely Harrassed me Financially as well as Mentally by subscribing Me to their any iriodic value added Services without any input from Our side.
When the MNP Services started I opted to Change My Oparator to Tata Do Co Mo, I filled Up MNP form of Tata Docomo & Submitted All the Necessary Documents along with the MNP Code taken from Aircel.
Aircel has registered My application & Provided Me a Serial No : SR-13661638526 on 1st of February 2011 and Given me a date of 8th february as the day of Porting the Operator.
On 4th February 2011, I recieved a SMS from 1901 stating that My application for MNP has been Rejected by the Service Provider due to My Number is not even 90 days OLd
as Per Rule.

Sir, Please do Sumthing as this is a Totally False Reason to Reject My Application as I’m more than 1.5 years old Client of Aircel and being a Prepaid User, I don’t have any Dues in the Company.

I expect that Sum Serious action will be Taken against Aircel and I will be Allowed to Change My Operator soon without Changing My Number.

Thank You,

Your Sincere Citizen,
Sundip Thakur
+91 9038527670


Comments

2 responses to “Complain Regarding Rejection of Application for Mobile Number Portability (MNP) by Aircel”

  1. Dear Customer,
    We are really sorry for the inconvenience. Our team is verifying the issue and will try to solve the issue ASAP.
    We assure you that we are committed to resolving the issue to your satisfaction.
    Regards,
    Aircel Customer Service Team

  2. Sk.Azharuddin Avatar
    Sk.Azharuddin

    I have applied for porting from tata docomo to aircel on 13 sep11(got upc code)but till now porting is not done.aircel operator is saying that donor operator has not yet given approval…today it is 10th day….please give me approval soon.my number is 9040027094…orissa

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