Dear Sir,
I had purchased one Dinning Table Set(4)from Steller Furniture(Indore Showroom)dated 3/08/2012 amounting Rs.7600/-..and from the very 1st day faced some or the other problem in the product and company use to send the person for repair work or any other welding etc.,so i requested them that as i am not at all satisfied with the product and it is having some or the other problem daily,not at all durable, and lot of repair work done for so many times atleast 8-9 times.. so please kindly upgrade the product so that it can come in use ,again they changed the product but again they gave us the very poor quality of Chairs and then they changed the Table too…..but they denied not to upgrade that,and then again problem comes ,again after the repair for the last time Manager there Mr.Vyas told me ,”ki sir last time aap mere kehne par isko repair kara le agar iske baad bhi koi problem aaye then jaisa aap kahenge hum vaisa hi karenge”,and then again i use to call them for some or the other repair work or change and again times passes and they only gave just some or the other excuses that i am talkng to my authotities and again 2 months gone but no positive reply towards my complain,so again i requested them to fulfill there words commitment and take asked them to take the product back and refund my money….really sir i feel so disgusted when he told me the new story that “i cannot refund ur money and u can now upgrade the product as 1 year passed “…i ask him that i am having the problem for all these months and even one chair is break into 2 pieces and the guest fall down and we face lot of embarrassment,if that’s the case they must have fulfill this when i requested to upgrade it for the very first day ….why now he wanted to charge the amount again ..so request you to kindly file my case through forum to give my refund back and also the “harjaana” for all the embarrassment we faced…
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