Complain against SPO (Ruchi Bajaj)

Location/place: Bilaspur

Name of company/service: Oriflame Ltd.

I am a member of oriflame. my consultant id is : 5255453.
My SPO is ruchi Bajaj.
She is making misuse of my online Id, and placing my orders from her ID.
I am about to get my bonus gifts from oriflame. She misused my Id and ordered the items to her addess.
I have complained against her in oriflame office but no action has been taken yet.

Kindly look into my matter, as being in my upline she can access my account.
But accessing it without my permit to gain benefit for herself is legally incorrect.

Thanks,
Neha Todi