complain about debit insurance premium from my account without my permission

Location/place: Surat

Name of company/service: Ing Vysya Bank Ltd

Respected sir, My OD account in your bank is since last two year. My turnover is about 50 to 60 corer. I have an complaint about debit insurance premium from my account without my permission. I have paid my insurance premium and submit policy in my branch before due date. After that they were debit insurance premium from my account by their agent icici lombard on date 07/12/2012. After my complain in my branch to Rahul.Patel they were conveyance me and said reverse the amount in my account in 15 to 20 days. but since yet they have did not reverse any amount. i have very disappointed from your bank. and i think i can not relation with you very long. you can contact Mr. Rahul patel at surat branch shop no. 1 to 6 surya plaza beside gujarat SAMACHAR BHAVAN near udhana Darvaja Ring road surat about this matter. He is my service executive. My account details are below of application.
So i request you to do something about my complain as early as possible.

Yore’s faithfully,
CHINTAN.R.GOLAKIA.

GOLAKIA SILK MILLS—-510044015132
JAY SHIV TEXTILE———510044015109
NEHA SILK MILLS———510044015088
RUCHI SAREES————-510044015121
SONAL FASHION———-510044015077
SWEETY SILK MILLS——510044015110


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