compensation for wrong treatment

I had gone to vlcc for hair cut and color.My hair is quite thin as i had few operations in recent years. But it was wavy so it didnt look so bad.But the hairstylist gave me a treatment called systene without even telling me the results or taking my signature for it which is mandatory. now with systene and short hair cut its looking too bad…i feel llike tying a scarf whole day!!! i have spent 10 k for this.’

I went on daserra for color and hair cut. we selected a nice color. But mr anil suggested systene and said this treatment will give u good bounce. come again…when I went on tuesday he did not tell me it was a 24 hr process. i stay far off and so I had to again return next day. after hair wash i was looking like an old hag..as color had reduced by 30% .i said i want earlier color back .He applied color and washed it off immediately. it gave a temporory dark look. but after hair wash I got the faded look again as he didnt let the colour stay even for 5 mins.

i am really dissapointed with vlcc….i wanted to look good for my trip to melbourne but now I am looking worse…thin hair ,bad colour. very short hair cut. It is now 2 months and my hair is still looking bad. Vlcc staff is ignoring my complaint of refund and compensation. They fleece clients for huge amounts.


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