Location/place: surat
Name of company/service: exciting holidays pvt.ltd.
Dear sir,
main aur meri wife ne 19/02/2013 mein honeymoon tour exiciting holidays pvt.ltd. Se booking karvaya tha. Tour 20/2/2013 to 2/03/2013 tak ka tha. Fir waha jake us tour operator ke driver ne hame bataya ki delhi ki gadi himachal pradesh me kai jagaho pe allow nahi hai yeh hame tour operator ne bataya nahi tha. Waha pe ghumne ka kharcha maine kiya tha. Bad me 22/02/2013 ko wife ki tabiyat kharab hone ki wajah se hamne tour nahi ho paya. Surat ake jab meine tour operator se bat ki to usne mujhe kaha tha ki mein apko apke paise lautane ki try karunga. Aur fir wo muje sahi tarike se jawab nahi deta tha aur mera phone receive nahi karta tha. Fir usko maine mail kiya to usne muje ye reply diya ki 5-7 days ke pehle agar aap tour cancel karo to main apko paise dene ki try karunga.maine mera tour cancel hua aisi baat maine use 22/02/2013 ko batayi thi. Jab delhi ke driver ne tour operator ke pass se payment liya to use bhi 2 din jo hamara tour tha us din ke hi paise mile the baki paise us tour operator ne driver ko diye nahi the.us ne muje phone karke bataya tha. Lekin maine ye bat tour operator ko nahi batayi thi ki main ye janta hu. Fir maine 2 month bad wapas mail kiya to usne muje ye reply diya ki maine to driver ko pure paise de diye hai.us tour operator ne mujhe jhuth bola tha. Fir usne muje ye mail kiya ki wo june ke ending me ya july ke first week me wo mere payment relese karne ki kosis karega. Lekin ab tak usne koi reply nahi diya.uske sab mail ki copy mere pass hai.
Sir please meri help kijiye.
MERA NAME DENIS HAI. US TOUR OPERATOR KA NAME VIKASH SINGH HAI. AUR ADDRESS:- HS -59, Rahul Raj Mall, Dumas Road, Surat -395007
Conatct Details : 0261 6544908 / 6451818 / 8866042003 / 8866042004 / 8866042005
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