Cheating by Airtel

Location/place: noida

Name of company/service: Airtel

Airtel deducted 140 rupees from my mobile balance account . I got a message on 12/03/20133 “Thanks for downloading Val_Game_01 from Airtel. You have been charged Rs 40.0.
Time: 12/03/2013 19:22:23″ but i didnt downloaded any thing.I checcked my balance and came to know that not only my 40 rupees deducted but also total balance of 140 rupees.I contacted customer care exequtive they returned me 41 rupees.but againg next day 13/03/2013 Airtel deducted 40 rupees sending same message ” Thanks for downloading Val_Game_01 from Airtel. You have been charged Rs 40.0.
Time: 13/03/2013 11:56:18″…now i need my total money back (140 rupees)..one thing i want to mention AIRTEL IS MOST FRAUD TELECOM COMPANY IN INDIA.not only this time this happened to my 4-5 times by Airtel.STRICT ACTION SHOULD BE TAKEN AGAINST THIS FRAUD COMPANY.PLS HELP ME.I have this message from airtel which is my complaint no.”Namaste!Thank you for contacting us.Hope the concern related to your airtel mobile 8826382734 has been resolved to your satisfaction.Your Ref.no.is CBDWP20312755519 registered on 12-mar-2013 20:52
Time: 12/03/2013 21:19:10″


Comments

9 responses to “Cheating by Airtel”

  1. Namaste Mr. Dixit,

    This is to inform you that your concern listed on 13 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected].

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste Mr. Dixit,

    We would like to inform you that your concern listed 13 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [email protected].

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  3.  Avatar
    Anonymous

    airtel sbse ghatia h.paise 3g net k lete h but speed 2g ki dete h.they r froud

  4.  Avatar
    Anonymous

    Can we file a police or criminal case

  5.  Avatar
    Anonymous

    Hi, I had also gone through the same sort of problem today saying that rs 99 has bee deducted and after calling airtel for many times i got feedback from airtel that they refunded the amount but i am not sure if they really do as i dint know the amount i had before that deduction happened. I guess seeing this continous probelm to different customer we all should get together to file a complain against airtel in consumer forum if this problem persist.

  6. Esakkimuthu Avatar
    Esakkimuthu

    Airtel deducted the balance amount whatever from my mobile balance account on the period of 30days gap for last four months in the time between 10pm to6am . I got a message “Thanks for downloading games from Airtel. You have been charged Rs 50.0.or some amount
    but i didnt downloaded any thing.I checcked my balance and came to know that not only my 50 rupees deducted but also total balance of rupees.I contacted customer care exequtive they returned me some amount in some times but not in full. last time they willnot repay the deducted amount. the last 2 compliants are
    cbdov20517439418 dt 17-may 2013
    cbdwp20614993631 dt 14-jun 2013
    i think the superiors will not take care for the compliants or the airtel has do this fraud.

  7. airtel sirf chor company hi nhi hai balki daku bhi hai…..maine rs 9 ka sms pack recharge kiya online….. paise chale gye or sms pack nhi mila….c.care mei complaint karne per ye log aapko hold kar ke thodi der mei disconnect kar dete hain……dobara phone karne pe apko automated voice msg milega k 121 self help try karo……..matlab ye chor log aapka no. automated IVRsystem mei daal denge……aap c.care se baat hi nhi kar paoge………iska ek hi illaj hai….zyada se zyada in choro ki complaint karo….AKOSHA mei….

  8. I Praveen a platinum Airtel customer using airtel numb:7760663115 and DigitalTv ID:3006158930 have a complaint regarding DigitalTv service, as on 18/10/2013 at 5pm i got a call from 9945119075 saying Horizon Airtel(call center) Bangalore providing a offer on ma DigitalTv which was inactive from 6-7months, provided offer is 1year subscription of south mega pack by recharging Rs1329 and same pack for 6month on recharging Rs640, Again same offer repeated from 3 different numbers provided below
    78298076686 at 5pm on 19/10/2013
    78298076696 at 13:20pm on 20/10/2013
    8197819648 at 14:57pm on 21/10/2013. as per offer i recharged on 21st oct at 6:45pm. Now from 3 days i did not get that offer and my present package it showing economy sport standard & validity upto 8/03/2014(5months). its fraud i want offer should be provided within 24hrs or else refund of amount to ma account immediately.
    Reply as soon as possible..

  9. jitendra Avatar
    jitendra

    i am jitendra Nahar i am using this network in last 8 years
    my complaint not solved
    this is very bad company
    the compaint is :- i am recharge internet pack with airtel website on regular process finaly recharge is not sucsecfull i am trying second time but but again un sucesfull finaly third time succesfull
    my credit card account show i am recharge in three times cut amount in three time
    i hop you understand my problem
    i want my amount

    Thanks
    Jitendra Nahar
    9893177543

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