Location/place: Kolkata / Sonarpur
Name of company/service: Kutchina / 2. C & RC Associates
Dear Sir,
This is to inform you that I placed an order for Modular Kitchen on 30/04/2012 having order no. E/ 008. The Sales Executive of your company Mr. Somnath Mondal is dealing with us. He has committed to us that the job will be finished within 3 days from the date of order. But he did not complete it. Then he apologised and asked for another 12 days to complete the job. But he did not keep his word and did not finish the job on 15/05/12.
Now, this is to let you know, there is an urgency to complete the kitchen as we wanted to shift to our new home on 1st June, 2012 and we invited the guests. There is also a marriage ceremony of my son, which had to be postponed due to the negligence of your staff and your company. This is a serious issue of harassment and prestige and loss of our valuable time, money and peace of mind.
However, even on 15/05/12 he did not complete his job. After that he has given us dates after dates more than twenty times, But, as usual, he failed to complete the job each and every time. He never comes on the date and time as scheduled previously and whenever we try to call them, they just simply switch off the mobiles. Sometimes, he comes to work at 10 p.m at night. And it seems that his intention was not right and this is also a safety and security issues. He sometimes comes with strange people whose appearance are not at all social. Since the very beginning, they are harassing me and my family repeatedly on several occasions with fake hopes, and hampering our valuable time which tends to business loss and loss of money.
This is to bring your attention, that a company like KUTCHINA has a franchisee / Distributor like C & RC Associate who are having employees like Somnath Mondal (9831348515) and Avijit Mondal (9007925531). These people always lie, behave like cheater, and they never have an intention to work at site. We are your customer and we see your employees at site, how they work, behave, and deal with the customer. These people never left a good impression, rather spoiled our good moments several times which are priceless.
Previously, we already complained to you, but we did not find any solution and any change from your side. It seems that your company and your all staffs believe in harrasing your customers and wasting their valuable time and money.
Therefore, we have no options left, other than going to court of Law to get the compensation and justice for the loss of our valuable time, money, prestige and peace of mind.
Lastly, Yesterday on 27/06/2012, we made complaint to Sonarpur P.S. against your company and the employees.
This is for your kind information and necessary actions.
Thanking You
Sheikh Sultan
701, Vivekananda Rd, Baikunthapur
Sonarpur, Kolkata – 700149
Mobile – 9088952599
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