Location/place: PURBA MEDINIPUR

Name of company/service: BHARTI AIRTEL

I HAVE A MOBILE CONNECTION NO-8942939792.SINCE 23RD DAY OF FEBRUARY 2013 I CANNOT ACTIVATE MY GPRS PLAN.I CALLED TO 198 AND FILED MY COMPLAIN AND THE EXECUTIVE TOLD ME THAT THEY WILL ACTIVATE IT. BUT THEY DID NOT DO SO .THEN I CALLED AFTER AND AFTER.AT THE DATE 26-02-2013 THE SENIOR EXECUTIVE TOLD ME THAT THEY CAN DO NOTHING ABOUT THIS PROBLEM.I TOLD HER THAT WHY SHOULD I PAY SERVICE TAX WHEN NO SERVICE IS AVAILABLE.I AM GOING TO FILE A WRITTEN COMPLAIN TO CONSUMER FORUM AND DEMAND COMPENSATION.MY EMAIL ID [email protected] AND ANOTHER CONTACT NO IS 9933610257


Comments

2 responses to “CHEATING”

  1. Namaste Aninda,

    This is to inform you that your concern listed on 05 Mar. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected].

    Regards
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste Aninda,

    Further to our discussion dated 05 Mar. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

    We assure you that we are committed to resolving the issue to your satisfaction.

    For any queries you may have you can also get in touch with us at [email protected]

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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