Cheating

Location/place: Bikaner

Name of company/service: BSNL

Myself Vineet Swami from Bikaner, Rajasthan.
I am using Bsnl mobile network since 2009 & my sim number is +91 9460442211

Bsnl claims its mobile internet gprs speed upto 100Kbps for its Internet recharge plans e.g. 2Gb@Rs 98 etc, but actual speed which i am getting is only 9Kbps (Nine kilobytes per second) i.e. only 9% of actual speed of my internet plan for which i am charged.

I would specially like tell a fact that:
I get low speed when i Recharge a data plan, On using internet WITHOUT any DATA PLAN i.e. using internet in “exchange of my BALANCE/per KB” with the same equipments (my sim &mobile etc) at the same place speed is minimum “300Kbps and upto 750Kbps.”

Only when i recharge with a free Data plan then speed decreases to 8Kbps & “within a minute after expiry of my data plan”( by one month complete or free data limit over) speeds jumps backs to 300-750Kbps as mentioned above.

I called at customer care service about this,they said that my complaint is booked and this will be solved within 24 to 48 hours and cut my call.
Still after 5 days there is no any solution not even any kind of response.

Bsnl exchange building with mobile tower is at distance of single streets from my home,

From above facts I hope that their isn’t any kind of network problem or sever down etc etc… because i am regularly facing all this for each single day of each month since last 3 years.

I paid for speed upto 100 Kbps and Network is so perfect to provide such Very very high speed of 300 Kbps to 750 Kbps, then why my speed is LOACKED to “9 Kbps”??? This is only “1.2 % of Network capacity & 9% of speed i paid for.”

Bsnl should Stop cheating by removing their speed lock and give my right for a nice speed for which i paid.

My contact:
[email protected]
+91 946 0442211
M.D.V. colony
Bikaner city,
Rajasthan.