the worst worst, I have never faced worst services like this..
Please read the whole thing which happen to me….
I have put order on 18th DEC 2015, the order received on 29th Dec 2015 which is ohk, but the quality of product is so so worst, I have never seen such type of quality within this amount…I am giving bad words almost everyday to myself and thinking why I have given order here? Its better I, myself go in “ratanpol” ahmedabad and get purchase the same product , the quality of product like I am asking you to give me product of amount 600 rs and you are giving me product of 60 rupees by taking 600 rs + 100 rs shipping (yaar itne to ahmd to surat by train me personally aake le jata)..
For 2 product you are charging me 200 rs shipping charge on same address (samaj hi nhi aaya,1 address pe 2 baar shipping charge kyu, pehle ye samjao muje ki esi kesi policy aap logo ki)
then the product comes after 14 days (it means product ko 200 km kaaatne me 14 days lage , surat – nadiad(45km from ahmd))
me khud personally aata to bhi 1 day me muje mil jata n mera travel cost bi aapke shipping charge se kam rehta…
leave it, chalta hai, but………….the quality of product…
yaar aap jesa mention kiya hai wesa product to bhej dete??
mene 1,138 2 product liye because muje quality achhi lagi, lekin jo product aai mere paas wo yaha ahmedabad me muje 600 rs me dono mil jaate hai….
itni ghattiya quality………
now the main thing, time to return….
pehle to ye batao agar aapko phone pick up nahi karna ahmedabad service center se to waha message tone kyu laga ke rakha hai…..3-4 min wait karna padta hai fir phone rakhna padta hai , baat kuch hoti nahi hai fir bhi har baar 5-10 rs katt te hai…
aur esa kam se kam 15-20 baar hota hai….
matlab muje apna product return karne ya refund karne ke liye jo aapse information leni thi uska muje 100 rs phone bill aata hai…
dusre din me phone karta hu, muskil se jese tese meri customer care se baat hoti hai, ab wo bolte hai ki aapko mail karna hoga, mail me aap order no and etc… info send karo…2 min ki baat ke liye kasam se mene apne 100 rs kharch kiye….
fir me return ke liye mail karta hu [email protected]
I have sent mail that on 5th Jan 2016, dusre din muje reply milta hai ki “hamara(uttamvastra) person aake aapke waha se product leke jayega and uske 14 din baad aapko refund milega”…, ek form fill up karne ke liye jo ki bank related details fill karni hoti hai and dusri info bhi send karta hu…its on 6th Jan 2016..
but…….
Now…wt? Now again I have to wait wait wait…till……….????
ab tak koi banda product lene ke liye nhi aaya jo muje return karna hai…
abhi 1 din pehle muje sms aata hai, aap khud product return kardo hamare(uttamvastra) ke shipping address pe, hum aapko shipping charges de denge…
now this is what?
muje ab ye product jaldi return karna hai and jaldi refund chahiye, aap log jaldi se apna natak band karo warna me legal action lunga to aap logo ka sara dhanda chaupat ho jayega and jail bi jaoge sab….
My order Id is 78606, you have all my contact details there…
DO FAST NOW….warna nadiad se ahmd and then surat dur nhi hai….sidha police leke hi aaunga…..aapke address pe….
uttamvastra.com
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