I bought Armani Emporio watch on 12th August from Helios store, Phoenix mall Bangalore, costing Rs.21996 on zero cost emi. Interest and GST is being charged on the emi every month. After multiple follow-ups also I have not received any resolution,no information was provided during the purchase of the watch that GST charges which will be approx. 1K has to be borne by the customer and it was told to me that it will take maximum 60 days to reverse the interest amount while in reality it has been more than 90 days and still I haven’t received any updates. My mails are not being answered.
Cheated through Zero cost emi
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One response to “Cheated through Zero cost emi”
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Dear Preeti Tiwari,
Steve here from the Customer Relations team. Always here to help!
We understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we want to reach out to you. Could you please share your phone number or email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on 1800-266-0123.
Sincerely,
Steve
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