Location/place: Kalyan
Name of company/service: Big bazaar
Yesterday (08-07-2012) I have gone to buy some clothes from Big Bazaar, Metro Mall, Kalyan (E). My bill was of Rs. 650/- with discount. I gave Rs. 1000/- note to cashier. Cashier was busy chatting with other cashiers and packaging lady. I was too tied of standing in queue for my bill (around 45 mins) so I was in hurry to get out that ASAP. As soon I came out of shop found that lady didn’t gave me Due change of Rs. 350/- return. I immediately got back to cashier lady where she said that she has given me change back. I ask her to check. She check and then called her Sr. for the check.
To my surprise Sr. were not in mood to checking and excuse was too much customer. I ask them to check for which I have to wait for another half an hours. Then came the SR. and said cash is tallying with system and we have refunded your change of Rs. 350/-.
As their behavior was they don’t want to check properly.
This is shows how Big bazaar cares about their customers and how cashier stole money of customer if someone forget to take their due change.
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