Cheated by Fabfurnish .com

I ordered for a elenza legare study table and after twenty days I was delivered an incorrect product. Instead of the study table just a glass top of the dining table was delivered to me. Now it’s been two months I have been calling them up for a refund but they are completely ignoring me. Is this what these so called ecom websites have to offer. Just to cheat people to make money. I have lost Rs10,300.00 because of them. Because of them I may never try out any ecom website.