cheated with their erecharge plan

M currently a airtel cudtomer..i erecharged with rs148 in which rs50 nd 500MB 2g data ..it was of 20 days validity..I saw in many recharge shopees it was of 20 days validity for aug 2014 plan..but the recharge came with 14 days validity nd airtels customercare executive (SENIOR) told me that the plan hhas been changed now..i was being cheated


Comments

2 responses to “cheated with their erecharge plan”

  1. Dear Mr. Ranjan,

    This is with reference to your post dated 25 Aug. 2014. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
    Look forward to receiving the required details at [email protected]

    Regards,
    Saurav Ahlawat
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Dear Mr. Ranjan,

    This is with reference to your post dated 25 August 2014

    We were waiting to receive your contact details to enable us to address your concern.

    Since we have not heard back from you, we trust your issue has been resolved.

    If you require further information / assistance, please write to us at [email protected]
    Regards
    Rakesh Kumar
    Airtel.presence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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