Location/place: Mumbai
Name of company/service: ACS
MY AIYAZ ANSARI, ONLINE HOTEL BOOKING DONE THROUGH MAKEMYTRIP.COM, Booking ID is NH210411794231, HOTEL NAGOA GRAND, FOR 4 NIGHT 2 DOUBLE /TRIPLE ROOM, FROM (08-FEB-2012 TO 12-FEB-2012, I HAVE MADE A PAYMENT FOR THE ABOVE HOTEL BOOKING THROUGH CREDIT CARD, WHEN WE CHECK-IN THE HOTEL NAGOA AS PER THE QUALITY THEY CLAIM ABSOLUTELY HORRIBLE, NO PROPERTY MANAGEMENT, ALL DIRTY ROOM SERVICES, WE CALL TO MAKEMYTRIP.COM CALL CENTER, THEY JUST KEEP US IN HOLD 30 MIN. AND LINE WAS DISCONNECT AFTER THAT I TRY NO ONE PICK THE PHONE, HOWEVER WE SPENT ALL NIGHT AND NEXT MORNING I HAD MAIL TO MAKEMYTRIP.COM HELP SUPPORT AND WAS RECEIVED AUTO RESPONSE MAIL WE WILL GET BACK TO YOU. NO ONE CALL US. AND SAME NIGHT I HAVE CHECK OUT HOTEL AFTER WE RETURN BACK TO MUMBAI, WE USED ONLY TWO NIGHT THAT HOTEL BUT MAKEMYTRIP.COM NEVER REFUND OUR TWO NIGHT AMOUNT 26213, AS WE HAD PAID TOTAL BILL 52,426/- INR TO MAKEMYTRIP.COM, ALL THOSE TEACHING TERMS CONDITION, WE WILL REQUEST ALL READER PLEASE DO NOT USED OR DO BOOKING WITH MAKMYTRIP.COM, THEY ARE REALLY CHEATER AND DOING FRAUD TO ALL THEIR CUSTOMER, THEY WILL VERY PLEASE WHEN YOU WOULD LIKE TO BOOK HOTEL OR BUY ANY SERVICES FROM THEM, BUT WHEN YOU WOULD LIKE TO COMPLAIN THEM ANY THEIR SERVICES, CALL CENTER RECORDER PLAY THIS WORD. (ALL OUR EXECUTIVE IS BUSY PLEASE TRY LATER ON) THIS WORST EVER EXPERIENCE WHICH USED MAKEMYTRIP.COM BOOKING SERVICES, PLEASE TO AGAIN MY REQUEST TO ALL THIS READER DO NOT USED MAKEMYTRIP.COM. ANY TIME IF YOU WOULD LIKE TO BOOK HOTEL CONTACT DIRECT OR ANY BUTTER ONLINE AGENCY BUT DO NOT BUY ANYTHING FROM MAKEMYTRIP.COM. THEY ARE ONE OF THE CHEATER AND FRAUDULENT SERVICE IN INDIA
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