CHEAT IN BILLING

Location/place: LUCKNOW / INDIRA NAGAR

Name of company/service: TATA DOCOMO

I TOOK A NUMBER OF DOCOMO WITH 899 UNLIMITED PLAN I HOLD THIS PLAN NEARLY FOUR MONTH AND AFTER THEN I REQUEST TO THE CUSTOMER CARE TO CHANGE MY PLAN FROM 899 TO 199 AT 27 JUNE 2013 AS A OUTLET AGENT TOLD ME, AFTER ONE DAY LATER I GOT A MASSAGE FROM DOCOMO THAT YOUR PLAN HAS BEEN CHANGED TO 199 PLAN AND SOME DETAILS ABOUT THE PLAN. AFTER ONE MONTH COMPANY BILLED ME 1016 AS THE PLAN OF 899 SIR PLEASE HELP ME WHAT SHOULD I DO?


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One response to “CHEAT IN BILLING”

  1. Tata DOCOMO Avatar
    Tata DOCOMO

    Dear Customer,

    Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

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