Charged for unknown services

Hi Concerned,

Now, I am totally fed up with Vodafone services because a lot of mistakes have been made from their side. I have left Idea network and connected with Vodafone before 2 months ago. Please read some points below

1- Vodafone store representative told me a plan which they don’t have at that time. My number has been activated with a wrong plan. After complaining about it they made it correct after one month.
2- Sometimes customer care is not helping customers although they annoy more.
3- Data Services problem (Charge Unnecessary)
4- Bill Problem (Added unnecessary services amount like deals_mydala_99 and wapvilla_ppd)

Points for October 2014 Vodafone Bill —
Vodafone has charged for unnecessarily services even I don’t know what these two are
1- deals_mydala_99
2- wapvilla_ppd (2 times in a month)

You have charged 99+49+49 rupees for these.

I talked with customer care also but they are speechless not given any proper answers which could satisfy me.

I did Google to understand what is deals_mydala_99 and wapvilla_ppd, I am seeing lot of complains regarding this issue.

Sachin Gupta
8744049695