Dear Sir/Madam
Kindly immediately make it effective in the statement from the date on which the fraud transaction happened.
as will be seen from May 13, 2017 statement, the total was 40040/-, undisputed was 24835/- and disputed was 15205/-.it was blocked after that and still is. by September 2017 i had paid 30738/- as against the undisputed amount 24835/-. the disputed transactions were made ‘permanent credit ‘ by chargeback in its mail on jan 19,and feb 17, 2018. if it is made effective from May 2017 (when the disputed transaction happened) then i have rather paid excess.
In spite of mail from chargeback twice (january 19 and
February 17) assuring that the CREDIT FOR DISPUTED TRANSACTIONS, WILL
BE REGULARIZED AND CAN BE TREATED AS A PERMANENT CREDIT’.
it is not reflected in the statement.
I am harassed by SBI collection unit which they say is an ‘outsource’
unit and they do not have information regarding chargeback regularising
the credit.I am facing harassment from them.
Kindly urgently look into the matter as i am facing phone call harassment from SBI collection unit.
chargeback have already waived of the
disputed transaction but not effecting in the statement.
Please treat it urgent.
Thank you very much.
Sthabir khora
sbi credit card 43175759****5550
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