Dear Sir,,
They have increase my bill plan 149 RS to 175 RS. Now I felt it like cheated. When i asked them why you have increased my bill .They are telling that this is marketing strategies. I have nothing to do with marketing strategies. Please take an appropriate action.
Please see AIRTEL reply
Dear Manish,
Greetings from airtel!
This is with reference to your email, regarding change in bill plan without concern of your airtel mobile number 7503835624.
I would like to inform you that as per current marketing strategy, confirmation from our team and new policy guidelines, certain bill plans will get revised from current plan to new revised bill plan and same has been confirmed to you by SMS on 09/08/2014.
I would like to inform you that as per your requirement, the latest plans available for our customers are updated on our website www.airtel.in. Kindly visit the website and select a plan of your choice and reply with exact bill plan name.
The navigation steps are mentioned below for your reference:
? Visit the website www.airtel.in
? Enter the Home page
? Click on “mobile” under the `For You¿ section
? Click on “Postpaid”
? Click on “Tariffs”
? Select your circle and browse through the plan of your choice
airtel appreciates your business and always welcomes your suggestions/feedback.
Best Regards
KARTHIK S
Service Specialist
airtel – the smart phone network
Thanks
Manish Kumar
7503835624
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