Can’t receive my ordered mobiles phones and refund

Location/place: Junagadh, Gujarat

Name of company/service: timtara.com(online shopping site)

Respected Sir/Mam,
I placed order two samsung Galaxy Y C6102 mobile phones. and i also pay money 14500 rupees with debit card on 27 june 2012, but company can not deliver product or can’t be take any action
so sir,i humbblely say please shortout this matter
my transaction id -10123295
order no-10278694
and inform me
my email id [email protected]
my cell no : +919638912405